ASUS response to reports of instability in some Intel 13th and/or 14th gen desktop processors
Intel has recently issued a statement in response to reports of instability in some of its 13th and/or 14th generation desktop processors. ASUS is aware of this issue and is actively assisting our customers in mitigating its impact.
This includes providing timely BIOS updates based on Intel’s latest investigation. We will also offer a two-year extended warranty for any affected Desktop CPU. More information can be found here: Warranty Policy for Intel® Boxed and Tray Processors and Additional Warranty Updates on Intel Core 13th/14th Gen Desktop Processors - Intel Community. (Note: the maximum warranty period for affected CPU can be up to five years only. Further details on this will come later.)
ASUS deeply cares about our customers’ satisfaction and we remain committed to providing the highest level of quality and service. If you have any questions, contact your local customer service center. Please stay tuned for further updates.